By using this website and purchasing products from MCDOWELL MARKETING LIMITED, you agree to the following terms and conditions. Please read them carefully.

General Terms MCDOWELL MARKETING LIMITED operates under the name Outdoor Gurus and the website domain www.outdoorgurus.co.uk. These terms apply to all interactions with our website, products, and services.

Product Information We aim to provide accurate descriptions of all products on our website. However, colors, sizes, and other specifications may vary slightly due to manufacturing updates or display settings. If you have specific concerns about a product, contact us at help@outdoorgurus.co.uk before making a purchase.

Orders and Payments All orders are subject to acceptance and availability. Payments must be completed at checkout using the methods provided on our website. If there are any issues with payment processing, we reserve the right to cancel or delay the order.

Delivery We strive to dispatch orders promptly. Estimated delivery times are listed at checkout but may vary depending on location and circumstances beyond our control. For questions about your delivery, contact us at help@outdoorgurus.co.uk.

Returns and Refunds We accept returns for unused and undamaged items within 14 days of delivery. To initiate a return, email us at help@outdoorgurus.co.uk with your order details. Refunds are processed upon receipt and inspection of the returned item. Shipping costs for returns are the customer’s responsibility unless the product is faulty or incorrect.

Warranty Certain products may include a manufacturer’s warranty. For warranty-related inquiries, please refer to the product details or contact us at help@outdoorgurus.co.uk.

Liability MCDOWELL MARKETING LIMITED is not responsible for any damage, loss, or injury resulting from the misuse of our products. Customers are responsible for ensuring products are used safely and as intended.

Privacy We respect your privacy and handle your data in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as outlined in that policy.

Contact Us For questions or concerns about these terms, contact us at help@outdoorgurus.co.uk.

Amendments We may update these terms from time to time. Continued use of our website signifies your acceptance of any changes.